Spa People in the News
Willow Stream Spas, a Division of
Fairmont Hotels and Resorts, Retains Spa Management Solutions (SMS)
as a Consultant to Assist Establishing Brand and Create Innovative Marketing
Willow Stream Spas, a division of Fairmont Hotels and
Resorts, has retained Spa Management Solutions (SMS) as a consultant
to assist in further establishing the brand and creating innovative
marketing programs for all six of its spas, announced Anne McCall, general
manager of Willow Stream Spas.
Tammy Pahel, spa director for Willow Stream the Spa at
The Fairmont Turberry Isle Resort & Club and founder of Spa Management
Solutions, will leave her position at the resort to assume the principal
role in spearheading the efforts on behalf of Willow Stream Spas.
"We are delighted to have Tammy continue to work
with us on marketing strategies and programs. Tammy is widely respected
in the spa industry for the creativity and guest experience she has
brought to the award-winning spa at The Fairmont Turnberry Isle,"
said McCall. "We feel confident she can assist us in developing
unique programs for our other properties that can be as well received."
SMS is a full service spa development company that serves
the hotel, resort, day spa and destination spa industries bringing expertise
in a variety of disciplines including facility design, staff training,
service menu creation, budget analysis, and much more.
"Although I will miss the day-to-day interaction
of being at The Fairmont Turnberry Isle, I am excited at the opportunity
to work with Anne and her team of spa professionals as we position Willow
Stream Spas as innovators in the spa industry," said Pahel. "After
years of developing the products, services and training techniques,
Willow Stream is poised to take the lead as the premiere luxury resort
spa brand; I'm thrilled to be a small part of this endeavor as the company
continues its growth."
Willow Stream The Spas at Fairmont currently has six signature
locations The Fairmont Scottsdale Princess (Arizona), The Fairmont
Banff Springs (Alberta, Canada), The Fairmont Empress (Victoria, British
Columbia), The Fairmont Southampton (Bermuda), The Fairmont Acapulco
Princess (Mexico) and The Fairmont Dubai (United Arab Emirates). Coming
soon in 2004: Willow Stream The Spa At The Fairmont Orchid (Hawaii).
Fairmont Hotels & Resorts is a unique collection of world-class
resorts and city center hotels that enjoy unrivalled prominence in the
communities where they are located. Operating 43 properties throughout
six countries, Fairmont is committed to providing guests with exceptional
service in distinctive surroundings. For more information on Fairmont
or reservations please call 1-800-441-1414, or visit online at www.fairmont.com.