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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spa People in the News 

Trilogy Spa Ventures Appoints Denise Vitiello to Vice President of Operations 

NEW YORK - - Trilogy Spa Ventures, LLC announces the appointment of Denise Vitiello as Vice President of Operations. Vitiello is responsible for managing the daily operations of Trilogy’s branded spas in the eastern half of the United States with immediate oversight of the Guerlain Spa at the Waldorf=Astoria. This announcement was made by David Stoup, Chairman of Trilogy; Vitiello’s appointment is effective immediately.

“Denise’s management and operational expertise exemplifies Trilogy’s commitment to hire, train and retain best-in-class staff,” says David Stoup. “Her innovative and service-centric practices and philosophy have transformed spas into destinations. We know she will be an invaluable asset for Trilogy.”

As Vice President of Operations for Trilogy, Vitiello is responsible for overseeing the hiring and management of all spa partner personnel and departments, development of marketing and public relations initiatives and implementation of standard operating procedures. She is also responsible for managing the execution of spa experiences, including the introduction of new treatments and services.

“I look forward to merging the incredible talent, passion and multi-industry experience that the Trilogy team has to offer,” says Denise Vitiello. “I am honored to play a vital role in defining the future achievements of the company’s operations.”

With over 14 years of experience in the spa and hospitality industry, Vitiello joins Trilogy after eight years as Spa Director at the five-star Mandarin Oriental, New York. Under her supervision, the Mandarin Oriental spa became one of Manhattan’s premier destinations. Prior to her role at the Mandarin Oriental, Vitiello served as the Spa Director at the Hilton Sedona Resort & Spa in Arizona and as the Spa Manager of the Hilton New York in Manhattan. She is also a member of the International Spa Association (ISPA).

For more information, please visit www.TrilogySpaVentures.com.

About Trilogy Spa Ventures

Trilogy Spa Ventures was formed by David Stoup and Robert Boykin and launched in January 2011. Designed to establish mutually beneficial relationships between beauty brands and hotels, residences and mixed-use properties, Trilogy Spa Ventures acts as the critical spa management link between hospitality companies and beauty brands to ensure an optimal return for its hotel partners. Trilogy Spa Ventures is headquartered in New York, with offices in Arizona.

More Spa People in the News

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Featured Spas


Exotic Yoga Retreats
Mindful Enjoyment Autumn Escapes

  • Yoga Cruise through Turkey & the Greek Isles – Sept 14 - 21, 2013
  • Southern Italy Yoga Holiday – Sept 26 – Oct 3, 2013
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Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


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I'm a believer.
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Hearth Health Month at mySpaShop including the best in health and wellness products from companies that give to those in need.

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