Spa Places in the News
Wisconsin Spa First to Receive SpaExcellenceSM
Certification - SpaQuality LLC awards Sundara Inn & Spa
GREENVILLE,
Del. - July 27, 2005 - Sundara
Inn & Spa, a luxury destination spa located in Wisconsin, is
the first spa in the world to achieve certification in The
International Standards of SpaExcellenceSM from SpaQuality
LLC. SpaQuality LLC is an independent observer of the spa industry
and offers certification upon reaching rigorous criteria in several
categories.
"This was thrilling news, given how diligently we've
worked since opening our doors two years ago to create a culture of
excellence, without compromise, in all we do," said Kelli Trumble,
CEO of Sundara Inn & Spa. "All the insights from the SpaQuality
program are already being put into play as we begin construction on
our new Sundara Spa Lifestyle™ Villas."
Sundara
Inn & Spa, tucked away in a pine forest on the scenic outskirts
of Wisconsin Dells, offers a full menu of soothing and relaxing treatments
including massages, facials, body treatments and spa finishing services,
along with its own line of signature spa products. Overnight accommodations
include 26 suites, each with spa bathroom and fireplace. Its mission
is to be a place of wellness where guests find physical, spiritual,
mental and emotional balance.
A Certified SpaQuality Assessor conducted the assessment
over two days. The spa was assessed in several categories - guest experience
processes, operations support processes, management and continual improvement.
The spa received a detailed feedback report based on an evaluation of
the assessment. The spa then elected to have a SpaQuality three-day
on-site training course for its management team. Sundara completed the
areas of improvement in the report within the given time frame to be
awarded certification.
"We want to congratulate Sundara Inn & Spa for
being the first of hopefully many spas to receive certification,"
said Julie Register, Managing Director of SpaQuality LLC. "They
demonstrated extremely high standards and exemplary effort to guarantee
an experience at their spa would be uplifting for guests as well as
staff."
SpaQuality
LLC's mission is to promote the advancement of the spa industry by setting
standards, educating professionals and the public, measuring the performance
of services, and certifying those that meet the requirements of The
International Standards of SpaExcellenceSM.
For more information go to www.spaquality.com
Will Spas Measure Up and
Make the Grade?
- SpaQuality LLC sets standards for the spa industry -
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