Spas in the News
Billion Investment Revitalizes Hyatt Regency Portfolio in North America
of Hyatt Regency properties in key business, convention and resort locations in
North America are undergoing dramatic transformation as part of a multi-year revitalization
project. When openings of new hotels in the same time period are taken into account,
Hyatt Hotels & Resorts and the owners of several Hyatt managed properties
are investing more than $1.3 billion in Hyatt's core brand in North America. Seventeen
properties have been renovated or opened in the past three years and 31 additional
hotels are scheduled to be revamped or to open by the end of 2010.
North America, the hotels in the Hyatt Regency portfolio are remaking dining options
and public spaces, upgrading technology, adding distinctive amenities, and using
fresh contemporary design in ways that improve the guest experience. Major completed
projects include the first phase of a $60 million transformation of Hyatt Regency
O'Hare and a $20 million makeover of Hyatt Regency Aruba Resort & Casino.
beginning this effort three years ago, we have seen a steady increase in guest
satisfaction and revenue. We are making major investments to reclaim the reputation
for stylish design and innovation that are the Hyatt DNA," said John Wallis,
Senior Vice President, Product and Brand Development. "We have done so much
more than renovate; we are reinvigorating Hyatt Regency in North America. The
scope of the changes and improvements at many properties has been so comprehensive
that the hotels are positioned to compete for new types of business."
Hyatt Regency hotels have experienced, on average, a 15% increase in RevPAR (revenue
per available room) and a 15% increase in top box scores on the guest satisfaction
surveys conducted by hotels.
Hyatt has focused on upgrading
aspects of the hotel experience of particular interest to individual and group
business travelers. Already known for exceptional convention and meeting facilities,
the new and renovated properties feature amenities and facilities that make it
easy for travelers to balance productivity and relaxation on the road. Examples
-- Hyatt Regency Monterey Resort & Spa on
Del Monte Golf Course: This luxury conference resort - the largest resort between
San Francisco and Los Angeles - began a three-phase, $55 million renovation in
2007 with the transformation of its fireplace lounge and addition of a signature
restaurant, TusCA, offering authentic Tuscan cuisine prepared with the freshest
California ingredients. In 2008, the resort added a new Regency Club and renovated
all 575 guestrooms, suites and the striking President's House. Work is now
underway to construct a new spa that will blend harmoniously with its natural
surroundings when it is completed in late 2008.
Hyatt Regency Trinidad: The most contemporary, first-class hotel in Trinidad,
this property, opened February 2008, offers the largest conference facilities
in the English-speaking Caribbean, featuring state-of-the-art technology, a full-service
business center and expert catering. Hyatt Regency Trinidad provides a relaxing
escape with an infinity pool and terrace overlooking the Gulf of Paria as well
as a new spa designed in the theme of celebration with pampering treatments
to prepare, indulge, detox and retreat the body, mind and spirit.
Hyatt at Olive 8: A $175 million investment, the new hotel-condominium building
will likely be the first Leadership in Energy and Environmental Design (LEED)
certified property in the Hyatt portfolio - as well as Seattle's - when it debuts
in early 2009. The property will feature 346 guestrooms, one- and two-bedroom
residential condominiums, a locally sourced restaurant, and a spa along
with light-filled meeting spaces and an elegant second floor ballroom.
Hyatt Regency Bellevue: When the project is completed in mid-2009, more than $100
million will have been spent to double the size of this AAA four-diamond property.
With the addition of a second tower that will include 50,000 square feet of meeting
space, 350 guestrooms and 1,000 square feet of retail space, the hotel's meeting
and convention facilities will be unrivaled in Washington State outside of downtown
Hyatt's North American revitalization efforts
are also focused on many of its world-class resorts, including major 2008 renovations
of the following properties:
-- Hyatt Regency Scottsdale
Resort and Spa at Gainey Ranch: In the past three years, this $50 million project
introduced a new Hyatt Pure spa, Spa Avania, a new lobby and lobby bar,
two dining venues, and a Camp Hyatt for kids. In 2006, Hospitality Design Magazine
designated the property as an Architecture and Interior Design Finalist - Resort
Design for the publication's annual "HD Awards." Later this year, the
renovation will be complete with the addition of new furnishings in all 490 guestrooms
-- Hyatt Regency Mission Bay Spa and Marina:
A $65 million makeover introduced San Diego to Hyatt Pure's first eco spa,
Blue Marble, a new locally-sourced restaurant and poolside lounge, three new
swimming pools with waterslides, a fitness center, new executive meeting rooms
and a complete redesign of the hotel's 430 guestrooms.
Hyatt Regency Aruba Resort & Casino: Completed in 2008, the $20 million transformation
of this year-round beachside resort brought a new Caribbean-chic look to the lobby
and Alfresco Lobby Bar, 360 guestrooms and suites, and the Palms Restaurant &
Many of Hyatt's revolutionary airport properties -
featuring state-of-the-art convention facilities, high-design accommodations,
and world-class dining - have received multi-million dollar upgrades, or are in
-- Hyatt Regency Crystal City:
In 2007, Hyatt spent $31 million to upgrade the hotel located near Ronald Reagan
National Airport, outside of Washington, D.C., with renovations of 53,000 square
feet of function space, all 685 guestrooms, and the property's StayFit@Hyatt fitness
-- Hyatt Regency DFW: The hotel by DFW International
Airport in Texas completed its $32 million renovation in summer 2007 completing
the transformation of all 811 guestrooms, bathrooms and corridors and was awarded
the "Annual Design Contest Winner 2006" by Lodging Hospitality Magazine.
Hyatt Regency O'Hare: Re-launched in 2007, this hotel, located by Chicago's O'Hare
International Airport, received the first phase of a $60 million investment with
a makeover of its iconic atrium design originally constructed in 1969 by renowned
architect John Portman. A new lobby lounge and restaurant with an exhibition kitchen
was also added in 2007. In 2008, all of the hotel's 1,100 guestrooms will be remodeled.
Hyatt Regency Toronto Airport: Opening in 2010, this $300 million hotel will be
designed and built to LEED silver standards, and will feature state-of-the-art
occupancy sensors, green roofs and recycled building materials.
A "hotel within a hotel," Hyatt's
Regency Clubs offer a higher level of personalized service and privacy, spacious
guest rooms on designated floors, dedicated concierge, and additional amenities
such as complimentary Wi-Fi access perfectly suited for business travelers. Examples
of current and recent upgrades include:
-- Hyatt Regency
Century Plaza: This Los Angeles hotel completed a $27 million renovation in 2007
that targeted its Regency Club, which now offers Wi-Fi, a DVD library, international
magazines and newspapers, a bar, gourmet snacks, and more. In addition, the investment
transformed the hotel's lobby, outdoor function space and guest rooms.
Hyatt Regency San Francisco at Embarcadero Center: Surrounded by unobstructed
panoramic views of the Bay, the hotel's former revolving restaurant was converted
in April 2008 into the exclusive Regency Club Lounge, which was designed to accommodate
the discerning needs of the most well heeled travelers. Upon arrival to the Regency
Club Lounge, guests are greeted by a personal concierge, and led to one of four
hemispheres in the club dedicated to dining, business, entertainment, and relaxation.
To complement the Regency Club Lounge, the hotel's top two floors of guestrooms
have been converted to upgraded, club floor accommodations with enhancements that
include residential design features.
-- Hyatt Regency Santa
Clara: As part of a $12.3 million investment that began in 2007 and completely
transformed all of the hotel's guestrooms, this California property will reinvent
its Regency Club in 2008 along with its lobby and restaurant/bar.
Hyatt new build or renovation projects recently completed include: Hyatt Regency
Denver at Colorado Convention Center, Hyatt at Fisherman's Wharf, Hyatt Regency
Greenville, Hyatt Regency Bonaventure Conference Center and Spa, Hyatt Regency
Indianapolis, Hyatt Key West Resort and Spa, Hyatt Regency Tampa, Hyatt Regency
San Francisco Airport, and Hyatt Regency Sarasota.
or new build projects in progress and planned for completion in 2008 or 2009 include:
Hyatt Regency Washington, Hyatt Regency St. Louis Riverfront, Hyatt Regency Vancouver,
Hyatt Regency Curacao Resort & Spa at Santa Barbara Plantation, Hyatt Regency
Houston, Hyatt Clearwater Beach, and Hyatt Regency Grand Cypress.
planned projects include: Hyatt Regency Memphis, Hyatt Regency Austin, Hyatt Regency
Boston, Hyatt Regency Buffalo, Hyatt Regency Cambridge, Hyatt Regency Columbus,
Hyatt Regency Lexington, Hyatt Regency Maui Resort and Spa, Hyatt Regency Milwaukee,
Hyatt Regency Newport, Hyatt Regency North Dallas, Hyatt Regency Sacramento, and
Hyatt Regency Woodfield.
About Global Hyatt Corporation
Hyatt Corporation, one of the world's premier hotel companies with properties
in 45 countries, provides authentic hospitality to guests through a passionate
commitment to personalized service, cultural relevance, and genuine stewardship
of the environment.
Headquartered in Chicago, the company's
affiliates own, operate, manage and franchise Hyatt-branded hotels and resorts
under Park Hyatt(R), Andaz(TM), Grand Hyatt(R), Hyatt Regency(R), Hyatt Resorts(TM),
Hyatt(R), Hyatt Place(R) and Hyatt Summerfield Suites(R) brands. Hyatt operates
368 hotels worldwide and currently has properties under development on five continents.
Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc.,
and operator of Hyatt Vacation Club(R). From the U.S. and Canada, reservations
for any Hyatt hotel worldwide may be obtained by calling , or visiting www.hyatt.com.More
Spas in the News