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The ISPA 2003 Spa-Goer Study - Key Results
Spa Selection

Spa Selection

  • For nearly all spa types, the location, atmosphere, quality of treatment and the friendliness of the staff are the key reasons for spa selection.
  • Spa-goers most frequently consider visiting spas in existing, well-established environments such as a resort/hotel, a cruise ship, or in a club. 
  • Consistent with the frequency with which spa services are being offered at beauty salons, a sizable number of respondents indicate a high likelihood of visiting a spa in such an environment.
  • 1 in 5 respondents would be likely to visit a spa in a medical office. The medical aspect of spas is something that has been seen for a few years and its popularity is expected to continue.
Likeliness to Consider Using a Spa in Different Environments
Rating of 8 or more Total
In a Hotel/Resort 71%
On a Cruise Ship 59
In a Fitness Club 47
In a Beauty Salon 44
On a Beach 38
In a Medical Office 20
In a Shopping Mall 14
In a Department Store 10
In an Airport 8
In a Health Food Store 8
In a Dental Office 5
Base: Total respondents 
Data is based on a 10-point scale where "10" is "likely to consider" and "1" is "not at all likely to consider using a spa"

 

More Key Results:

The complete study was released at the ISPA Conference & Expo in October, 2003.

 

About the International Spa Association (ISPA)

  • More than 2,100 members in 61 countries
  • Largest international trade association for spa professionals
  • Most extensive research on the spa industry
  • Contact ISPA at www.experienceispa.com

 

The Key Results of the ISPA 2003 Spa-Goer Study were reprinted with permission of ISPA.

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