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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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Spas in the News

Hyatt Regency Chesapeake Bay Resort Introduces Sago Spa & Salon

Newly renovated spa is inspired by the life, vitality and nourishment found in Eastern Shore’s environs

CAMBRIDGE, Md. – (February 24, 2012) – The vitality and rich ecosystems of Maryland’s extraordinary Eastern Shore region are the inspiration behind Sago Spa & Salon, a newly renovated spa now open at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina. The 18,000 square-foot spa at the AAA Four Diamond resort received $1 million in comprehensive renovations, from architecture and aesthetics to new equipment and treatments.

“The new Spa’s namesake, sago, is a strong underwater grass in the Chesapeake Bay that provides life, vitality and nourishment to the surrounding waters and its inhabitants,” said Ted Kanatas, general manager of Hyatt Regency Chesapeake Bay. “Our new treatments are inspired by sago and the indigenous region, from the natural, sea-based products we’re using to the revitalizing effect that they’ll have on our guests.”

Sago Spa’s re-design, led by Baltimore’s RD Jones + Associates, is an abstract interpretation of its Eastern Shore setting, from nautical-inspired wall sconces and natural textured wallpapers to a color palette of golden hues, steel blues and earth tones. Guests rejuvenate in 13 soothing treatment rooms outfitted with top-of-the-line equipment. Additional features include a new co-ed relaxation room; a refurbished steam and sauna; a full retail area; and an expanded modern salon, complete with hair, make-up and nail stations. With a respectful nod to the environment, eco-friendly materials were used whenever possible for the renovation, from the limestone reception desk to the salon’s recycled glass tile.

Sago Spa & Salon’s treatment menu features the product lines of Thalgo, a French marine spa brand; and Naturopathica, a natural skincare line. Highlights of the treatments include an Old Fashioned Back Tonic,which uses healing massage techniques and steaming hot towels infused with basil, rosemary and bay laurel, to unravel deep-rooted spinal muscle tension. The Sago Body Wrap channels the power of the sea through a slimming and detoxifying marine treatment using micronized algae. The Deep Forest Ritual treats the body head to toe starting with a Vichy shower; followed by head, scalp and full body massages; and concludes with a seaweed wrap and foot massage. The skin-cleansing Sago Signature Facial includes a footbath, warm oil scalp massage and prescriptive facial complete with a collagen velvet mask. The Sago Marina Pedicure includes a stimulating marine footbath, a salt scrub, cooling foot masque, and concludes with a lower leg and foot massage.

To view the complete treatment menu, please click here. Sago Spa & Salon is available to resort guests and the public. For more information on Sago Spa & Salon or to make a reservation, please call 410.901.1234 or visit www.chesapeakebay.hyatt.com.

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

The Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is the premier four-diamond resort of the Chesapeake Bay. The newly renovated property is nestled on 342 magnificent acres along the Choptank River, and features 400 luxurious rooms and suites. Among amenities are six superb dining options; an award-winning, 18-hole championship golf course; the 150-slip River Marsh Marina; and the new Sago Salon & Spa; multi-level indoor and outdoor swimming pools; a fitness facility, and a children's recreation center. Become a fan on Facebook at www.facebook.com/hyattchesapeake or follow us on Twitter at @hyattchesapeake.

Hyatt Regency

Hyatt Regency encompasses the full spectrum of hotel types, which are conveniently located in urban, suburban, airport, convention and resort destinations around the world. Properties range in size from 200 to more than 2,000 rooms, feature intimate and large meeting spaces, and offer a full range of services and dining options tailored to serve the needs of conventions, business travelers or resort vacationers. Hyatt Regency enables all guests – whether they are traveling to work, unwind or gather in celebration – to feel productive and revitalized. For more information and reservations, visit www.hyatt.com.

More Spas in the News

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Featured Spas


Exotic Yoga Retreats
Mindful Enjoyment Autumn Escapes

  • Yoga Cruise through Turkey & the Greek Isles – Sept 14 - 21, 2013
  • Southern Italy Yoga Holiday – Sept 26 – Oct 3, 2013
  • Art & Yoga Retreat – Oct 4 – 10, 2013

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

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