Google
  Web DiscoverSpas.com

mySpaShop.com
Find great gifts mySpaShop!


Sign up for the DiscoverSpas.com Newsletter
Your Email:

Home
On My Mind
Spa Reviews
Directory: 8,000+
US Spas
Directory: 1,000+
Global Spas
The Best Spas
Eco-Friendly Spas
Romantic Spas
Weight Loss Spas
Maternity Spas
Spa News
Spa Deals & Events
Spa Sweepstakes
The Spa Experience
Spa Business Resources
DiscoverSpas.com Newsletter
Spa Business
Products and Services

The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

Format

*Includes shipping to US and Canada only.
**Electronic file will be sent via email.

Suggested Reading
Spa Business Books

Suggested Reading
Spa Business Magazines

Magazines

Professional Spa Training DVDs

 

Spa Conference and Expo Reports

2013
Report on the Organic Spa Magazine’s 2013 Organic Beauty & Lifestyle Media Event by Julie Register

Report on the Washington Spa Alliance's 3rd Annual SymposiumReport on the Washington Spa Alliance's 3rd Annual Symposium - Beyond Wellness: Defining Wellbeing
by Julie Register
2012
Report on The 2012 ISPA Conference & Expo held in Kissemmee, Florida by Julie Register

“Spa 2.0” Explored at 2012 Global Spa & Wellness Summit: From Opportunities Ahead in Coaching or Corporate and Mental Wellness - to New Models Informed by Cutting-Edge Brain, Willpower and Telomere Science

Washington Spa Alliance’s 2nd Annual Symposium Reveals Challenges Facing Spas are Growing
2011
Report on the 2011 ISPA Conference and Expo in Las Vegas, Nevada by Julie Register

Report on the 2011 Global Spa Summit
2010

2010 ISPA Conference & Expo Report in the 2010 ISPA Conference & Expo by Julie Register

Attendees from 41 countries celebrated the ISPA Conference & Expo's 20th anniversary at the Gaylord National Harbor near Washington, D.C. November 15th - 18th, 2010. The conference theme was, appropriately, Celebrate! The three general sessions I attended each featured inspiring keynote speakers. ISPA bestowed annual awards during these sessions. The annual ISPA Foundation Live and Silent Auction raised more than $70,000 to benefit the educational initiatives of the foundation. There were 25 professional development sessions offered as well as a number of treatment demonstrations in the Relaxation Area. This year's expo featured 163 companies and more than 50 new products. Finally, one of my favorite parts of the conference - the chance to catch up with many of my spa friends that I only see at this event. Read the highlights of the 2010 conference.

~Julie


Report on 2010 Green Spa Network Fall Congress

Report on the BISA 2010 Spa Conference in Budapest, Hungary

Innauguration of the Washington Spa Alliance (WSPA) at The Jefferson in Washington, D.C.I attended the innauguration of the Washington Spa Alliance (WSPA) at The Jefferson in Washington, D.C. on June 17, 2010. A number of us gathered to learn more about this new resource for the Mid-Atlantic spa community and for those whose interests dovetail with WSPA’s tenets of wellbeing and sustainability. Read more...

~Julie


Summary of The Asia Pacific Spa and Wellness Coalition's (APSWC) 4th annual Strategic Planning forum held on on March 25th and 26th, 2010.
2009

Part 3 of 3 of my report of the 19th annual ISPA Conference & Expo that took place October 5-8, 2008 at the Austin Convention Center in Austin, Texas includes my notes from Keynote Speakers Tony Hsieh, Jeremy Gutsche and Guy Kawasaki; a panel discussion about How to Preserve Quality in a Shifting Economy with Denise Vitiello, Tammy Pahel, Angee Smithee-Senior and Diane Trieste; 30+ Tools, Tips, and Techniques for Hiring and Retaining Top Talent in Today's Turbulent Times from Mel Kleiman and highlights from the expo.
Read Part 3 of the report.
Read Part 2 of the report.

Read Part 1 of the report.

~Julie


I, along with over 1,800 spa professionals and over 150 exhibiters, attended the 19th annual ISPA Conference & Expo October 5-8, 2008 at the Austin Convention Center in Austin, Texas. This report is divided into three parts. This is Part 2 of 3. It includes my notes from Ram Charan's keynote speech, the presentation of the ISPA Dedicated Contributor Award to Pat and Juanita Corbett of The Hills Health Ranch and Kay Cannon's session on Coaching Secrets for Spa Directors: Keeping Attitudes Positive and Performance Strong During Tough Times. Additional highlights from the expo are also included.
Read Part 2 of the report.

Read Part 1 of the report.

~Julie


2009 Green Spa Network Congress Report
by Sally Robb Haims


I, along with over 1,800 spa professionals and over 150 exhibiters, attended the 19th annual ISPA Conference & Expo October 5-8, 2008 at the Austin Convention Center in Austin, Texas. It was smaller but more intimate. The quality of the conference and expo remained at the high levels of previous years. This year"s theme "simplicity" was woven throughout the outstanding keynote speeches and valuable educational sessions. ISPA presented awards, discussed the work of the foundation and and presented spa industry statistics. The expo and the relaxation area offered opportunities to talk to exhibiters and sample products and treatments. This report is divided into three parts. This is Part 1 of 3. It includes my notes from J.P. Pawliw-Fry's keynote speech where he explained why knowing emotion comes before thought unlocks everything for a leader. Notes from presentations by Holly Stiel's SILK - Service in Love and Kindness. Creating a Service Environment and Bryan Williams' Seven Principles to Fully Engage Your Customers are also included as well as highlights from the expo. Read the report.

~Julie


Nancy Trent, president of the NYC-based spa and healthy lifestyle public relations firm, Trent & Company, was host and moderator of “How to Start a Day Spa”Wendy Bosalavage, President of American Leisure CorporationMaria Varriano, owner of MariVar Spa BuildersTony Galbo, Director of Business for New World Design BuildersDenise Vitiello, Director of the Spa at the Mandarin Oriental

When Nancy Trent, president of the NYC-based spa and healthy lifestyle public relations firm, Trent & Company, told me she thought I would find the Learning Annex’s “How to Start Your Own Day Spa” interesting, I decided to attend. I've known Nancy for a long time, and I trust her recommendations. She was right. I found the seminar very interesting and packed with useful information. Spa owners, those thinking about opening a spa, potential investors and an internet marketer joined me in the audience. Nancy introduced the speakers and facilitated the seminar. Panelists included:

  • Wendy Bosalavage: President of American Leisure Corporation, innovators in cutting-edge design and operation of spas and wellness centers
  • Maria Varriano: owner of MariVar Spa Builders, a leading consulting firm in the development of spa and wellness centers
  • Tony Galbo: Dirctor of Business at New World Design Builders Inc.
  • Sergio Mercado: Creative Director at Clodagh Design,
  • Denise Vitiello: Director of The Spa at the Mandarin Oriental,
  • Lorraine Massey and Candida Molina from The Deva Spa at the Devachan Salon, and
  • Isabel Anton and Anna Antal: co-owners of Advanced Skin Care Day Spa.

~Julie


The New York Spa Trial at 2009 NY IECSC
Report on the 2009 NY IECSC / IBS Conference & Expo in New York, New York
- On Monday April 27, I attended the 2009 IECSC (International Esthetics, Cosmetics and Spa Conference) and IBS ((International Beauty Show) at the Jacob Javitts Convention Center. The shows were open from the 26th to the 28th. It was the first time I went to the IBS, and I fount the expo huge - over 400 hair (color, extensions, tools, furniture, etc.), nails and makeup suppliers. I must have walked miles up and down the aisles. I also spent an hour or two in the IECSC expo, but most of my time was at the conference. I listened to presentations on: the New York Spa Trail, how spas can survive this economy from Wynne Business, a the New York Spa Alliance (a panel discussion), best practices from the Ritz-Carlton, and Ask the Experts - a panel discussion of spa consultants. They were all excellent. A brief summary of each is in the article.

~Julie

IECSC Celebrates 7th Anniversary in New York City with Record-Breaking Participation
by Michelle Mitchell, Questex
2008
BISA Conference in Baden-Baden, Germany
Linda Bankoski, SpaQuality's Managing Director of Education and Assessment, discussed International Quality Standards in the Spa Sector with Christian Erbst, Robert Rogner, Berni Hawkins, Ute Rührig and Wilfried Dreckmann.at the BISA Conference in Baden-Baden, Germany. Click HERE to see Linda's PowerPoint presentation.

Linda Bankoski of SpaQuality LLC presenting Taking the Risk out of Risk Management
Report on the 2008 ISPA Conference & Expo - Part 1 of 3

I attended the 18th annual ISPA Conference & Expo November 10-13, 2009 at the Venetian in Las Vegas, Nevada. There were fascinating speakers, 30+ educational sessions, 300+ companies at the expo, a relaxation area to try out treatments and spa industry news. Part 1 of this 3-part report covers the inspirational Keynote Speaker, Dewitt Jones, the Taking the Risk out of Risk Management educational session by Calvin Martin, Linda Bankoski and Toy Hirsch, the Relaxation Area and Expo highlights including Body Bliss, Whiter image, Sea Flora and more.

 


Julie Register having her skin scanned with Beau Visage™ by Astron Clinica
Report on the 2008 ISPA Conference & Expo - Part 2 of 3

Part 2 of this 3-part report covers Sidney Poitier receiving the Alex Szekely Humanitarian Award, a spiritual view of beauty in The Spirituality of Venus by Thomas Moore, sustainability advances in the spa industry in the Greening Panel, Key U.S. Spa Industry Statistics, great ways to use data in Maximizing Your Spa's Profitability by Jaime Huffman and Expo Highlights including Beau Visage / Astron Clinica, Cosmedicine, Living Earth Crafts and more.

Skincando Part 3 and the final segment of this three-part report covers the ISPA Visionary and Dedicated Contributor Award given postumously to Robin Zill; Two Educational Sessions:The Voice of your Customer by Bryan Williams and Building and Maintaining Loyal Relationships by James Kane; and Expo Highlights including Skincando, Ojon, Nordic Naturals and more

by Julie Register

Asian Kissing Fish at the NY Spa and Resort Conference and ExpoReport on the New York Spa and Resort Expo and Conference 2008 by Julie Register

2007

Green Spa Products at the 2007 ISPA Expo
by Julie Register


Green to Gold
What I learned at the 2007 ISPA Conference & Expo about Sustainability and Greening in the Spa Industry - Part 2 by Julie Register

 


What I learned at the 2007 ISPA Conference & Expo about Sustainability and Greening in the Spa Industry - Part 1 by Julie Register


Words of Wisdom - What I heard at the 2007 ISPA Conference & Expo
by Julie Register

 

Click to Enlarge - 2007 International Congress of Esthetics and Spa PhiladelphiaRead Julie Register's report on the 2007 International Congress of Esthetics and Spa Philadelphia with a demo of Bamboo Massage and photos of the expo.

 


Read Julie Register's report on the 2007 NY Spa & Resort and Medical Spa Expo and Conference with details of two talks - Secrets of the Savvy Spas...Best Practices of Successful Spas by Angela Cortright and How to Build a Marketing Plan for Your Spa by Wendy Bosalavage & John Gray, as well as see photos of the Expo.

2006
Read Julie Register's report on the International Spa Association (ISPA) Conference and Expo 2006 - general sessions, professional development sessions, auctions, relaxation and expo.


Report on the 2006 New York Spa & Resort and Medical Spa Expo and Conference
- Julie Register attended this event at the Jacob Javits Center on Monday September 18th. Read details of Bryan Durocher's and Lisa Starr's presentations.

 

Over 300 attendees were at The Canadian Spa Industry Conference and Trade Show presented by Leading Spas of Canada on April 9-11, 2006 at the Hyatt Regency Hotel in Vancouver, British Columbia. There were a lot of activities to choose from at any given time - speakers, demonstrations, entertainment, wellness treatments, silent and live auctions, raffles, networking opportunities and more. While there was a lot going on, the size was intimate and allowed for a lot of opportunities to renew and make new contacts.


Read about Julie Register's experience at the Day Spa Expo and Business Forum in Las Vegas, NV held February 7-9, 2006 - the first event dedicated to day spas, the fastest growing segment in the spa industry. There were very good speakers and interesting roundtable discussions in the Business Forum and over 200 exhibitors in the Expo.

2005

Click to enlargeRead about Julie Register's experience at the 2nd annual BISA Conference in Bad Sulza, Germany that took place at the end of November 2005.


2005 ISPA Conference & Expo
- The Spa Community Gathers to Renew its Passion

Read about Julie Register's experience at the ISPA Conference & Expo on September 30 - October 3, 2005.

The International Congress of Esthetics, Long Beach 2005 - Conference rocks the West Coast nonstop for three days


Report on the 2005 New York Spa & Resort and Medical Spa Expo and Conference - Julie Reigster attended this event at the Jacob Javits Center on Sunday May 22nd

Record Attendace at 2005 New York Spa & Resort and Medical Spa Expo- Latest trends and industry advancements highlight continuing growth of spa and medical spa business


2005 Leading Spas of Canada Spa Industry Conference & Expo: Post-Conference Report


The 2005 International Beauty Show and the American Spa Expo, co-located at the Javits Center on April 17-19, attracted 54,239 beauty and spa professionals to the nation's beauty and fashion capital, New York City. The annual event is held every spring and heralds the summer beauty trends by the world's top platform hair and makeup artists and manufacturers such as Redken, Matrix, John Paul Mitchell Systems, Farouk and many others.
2004
Click to Enlarge2004 ISPA Conference & Expo - A Record-Breaking Event for the Worldwide Spa Industry

The International Congress of Esthetics, Long Beach 2004: 'A Huge Success'

Report on Cosmoprof North America: The Wellness Summit - In its second year in North America, Cosmoprof brought more than 25,000 domestic and global beauty leaders under one roof at the new Mandalay Bay Convention Center in Las Vegas. Cosmoprof North America is a sister show to the legendary Italian event with a 37 year history.

Julie Register attends The 2004 Philadelphia International Congress of Esthetics where estheticians and spa professionals experience an array of demonstrations, lectures, products and more.
Highlights of the Spa & Resort Expo/Medical Spa Expo & Conference held in New York on April 18 & 19, 2004. Part 1 - Expo and Spa Tour of Exhale and Paul Labrecque Salon & Spa.

Calendar of Upcoming Conferences, Expos and other Spa Events

International Spa Association (ISPA) Events

Industry Events from ISPA

International Esthetics, Cosmetics and Spa Conference (IECSC)

Trade Show Calendar from The Day Spa Association

More Spa Business Resources

Spa Studies - ISPA US Spa-Goer Study, ISPA UK Spa-Goer Study, ISPA Canada Spa-Goer Study, ISPA Japan Spa-Goer Study, ISPA Spa Industry Study, Spacifially Report from Barbar Kaplan of Yankelovich, Inc., Spa Intelligence's Spa Industry Study for Australia, more.

Professional Book Store
Books for the Spa Professional (planning, building, operations, marketing and more), Massage Professional and Esthetics Professional.

Professional Magazines
Magazines for the Spa Professional (DaySpa Magazine, Spa Management Journal), massage and bodywork, yoga, skin care, aromatherapy, herbs, reflexology, reiki, shiatsu, health.

Spa Marketing, Communications and PR Firms
15+ companies that offer web design, advertising CD-ROMs,newsletters, brochures, gift certificates, postcards, business cards, greeting cards, labels, presentation materials, websites, photos marketing campaigns, investor and community relations, public opinion polls, media tours and more for the spa industry.

 Sign up for PayPal and start accepting credit card payments instantly.

 Sell your favorite products from your site and earn money!

http://click.linksynergy.com/fs-bin/click?id=*EJTVpauQ/0&offerid=61746.10000013&subid=0&type=4
Google Ads

Featured Spas


Exotic Yoga Retreats
Mindful Enjoyment Autumn Escapes

  • Yoga Cruise through Turkey & the Greek Isles – Sept 14 - 21, 2013
  • Southern Italy Yoga Holiday – Sept 26 – Oct 3, 2013
  • Art & Yoga Retreat – Oct 4 – 10, 2013

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

mySpaShop.com
Hearth Health Month at mySpaShop including the best in health and wellness products from companies that give to those in need.

Julie Recommends







Spa Art Gallery & Shop

 

Advertise | List Your Spa | List Your Business | Share Your News | About This Site | Disclaimer | Contact | Newsletter | Site Map

Copyright 1997-2013 Julie Register, All rights reserved
Reproduction in whole or in part without permission is prohibited.

Web Site Design by Boise Matthews and Michelle Peterson

Send This Page To a Friend